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 | # | Date | Title | SpecReq? |
| 21 | 07/20/1994 | Layoff Crisis Resolution | No |
| 43 | 07/10/1994 | Measurement: Keeping Score | No |
| 55 | 02/18/1994 | Meeting Proverbs | No |
| 18 | 03/15/1992 | MIS Goals | No |
| 4 | 11/13/1994 | Mission Statements | No |
| 72 | 08/04/1999 | Mission Statements for Technology | No |
 | 59 | 09/20/1994 | Phone Support Proverbs | No |
| 70 | 08/28/1996 | Planning a Web Site | No |
| 68 | 02/11/1996 | Presentation Tips | No |
 | 34 | 08/09/1995 | Product Management Overview |  |
| 7 | 07/01/1995 | Product Management Proverbs | No |
| 10 | 03/14/1992 | Promotion Guidelines | No |
| 64 | 01/11/1994 | Rewards | No |
| 61 | 08/01/1994 | Service Values Clarification | No |
| 1 | 03/18/1992 | Service, Growth and Winning | No |
 | 8 | 04/17/1992 | Setting Objectives | Yes |
 | 60 | 07/18/1994 | Small Packages | No |
 | 74 | 12/04/2000 | Team Building Proverbs | No |
| 51 | 05/22/1995 | The IS Internal CSI | |
| 67 | 12/14/1994 | The M-IQ | No |
 | 9 | 05/22/1995 | The Performance Matrix | Yes |
| 6 | 08/09/1995 | Values Clarification | Yes |
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