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#DateCan be sorted ascendingTitleCan be sorted ascendingSpecReq?Can be sorted ascending
608/09/1995Values ClarificationYes
707/01/1995Product Management ProverbsNo
Attachment Icon804/17/1992Setting ObjectivesYes
Attachment Icon905/22/1995The Performance MatrixYes
1003/14/1992Promotion GuidelinesNo
1103/27/1992Internal Customer ServiceNo
1203/05/1992A Service PhilosophyNo
1303/14/1992Downsizing EthicsYes
1603/18/1992Customer Service MeasuresYes
1705/22/1995Customer Satisfaction IndexYes
1803/15/1992MIS GoalsNo
1905/22/1995Employee Satisfaction IndexYes
Attachment Icon2005/22/1995Internal Service IndexYes
2107/20/1994Layoff Crisis ResolutionNo
2203/18/1992BrainstormsNo
2303/24/1992Don't Throw Iron At ItNo
2404/01/1992Budget Tips 1Yes
2504/07/1992Budget Tips 2Yes
2604/01/1992Budget Tips 3Yes
Attachment Icon3408/09/1995Product Management Overview
Attachment Icon4208/13/2009Downsizing Objectives
4307/10/1994Measurement: Keeping ScoreNo
4906/01/1994Disaster Recovery LessonsNo
5105/22/1995The IS Internal CSI
5402/09/1994Holding the Effective MeetingNo
5502/18/1994Meeting ProverbsNo
5605/25/1994Automation StagesYes
5707/08/1994Disaster Recovery ExampleNo
5802/07/1996A Service BibliographyNo
Attachment Icon5909/20/1994Phone Support ProverbsNo

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