LTYM - Locked Keys

Locked Keys, #469
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Please note that this letter is in-process; the following are my notes

Dear Adam,

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The story Sheryl James told me at UMSI:
Disney has 24,00 parking places. It is inevitable that each day someone locks their keys in their car. Disney's culture is that everyone has a day of enjoyment at their parks; nothing should ruin that day. So they have a team of "break-in" experts who can retrieve your keys from your car.

***

Sincerely yours,
Ed

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References...

Takeaways:

Nothing should ruin your day of enjoyment

Discussion Questions:

For Further Reading: