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Letters to a Young Manager
Twitter or the Goat
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323
LTYM >
Communication
Dear Sophie,
***
I heard a country manager for Transparency International in Zimbabwe tell an interesting story at a conference on disruptive change. Technology was a prominent topic.
Her colleagues suggested she use Twitter like a focus group to gather citizen input on corruption.
She said that 70% of Zimbabwe population is rural, with no access to the Internet.
So to find out what people think, who can't use Twitter, they bring a goat to the local village and announce a feast. A hundred people will come to the roast and you will have a rich conversation about corruption. This is the best focus group.
Twitter or the goat? In Zimbabwe, pick the goat.
***
Best,
Ed
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Takeaways:
Sometimes the BBQ is more effective that the smartphone
Discussion Questions:
1) Thinking about the Goat as a metaphor, how might you apply this in a digital world? Doesn't that miss the point?
For Further Reading:
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, E. G. Happ, All Rights Reserved.