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Selected Projects Summary; vwSummary

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These projects are a sampling of the 70+ projects we have completed for our clients

DescriptionSynopsis
Hide details for Disaster Recovery PlanningDisaster Recovery Planning
Business Continuation PlanFor a major provider of a "third market," after-hours electronic stock market, developed and tested a comprehensive data center disaster recovery plan. The result was an increased readiness and commitment for uninteruppted service for customers.
Hide details for HR ApplicationsHR Applications
Succession Planning SystemFor the corporate HR department of a Fortune 100 consumer products company, designed and developed a Succession Planning and Executive Development "groupware" application for use by their 60+ divisions. The result was a common knowledgebase of information that has become indispensable in senior management development and retention.
Hide details for Internet ApplicationsInternet Applications
Corporate Real Estate Management ApplicationFor a Corporate Real Estate Management firm in New York, developed a web site and integrated on-line applications for tracking work orders, projects and contracts. The result was an information-base shared by all employees for managing client requests more quickly, from a variety of locations. The firms managers were able to gain summary overviews and scorecards of work in progress and completed.
Hide details for IT Strategy & PlanningIT Strategy & Planning
Systems Review & PlanFor a $50 million motor company, assessed operating needs, selected software, and implemented applications for several plant functions.
Hide details for Notes ApplicationsNotes Applications
On-line HR Help SystemFor the corporate HR department of a Fortune 100 consumer products company, designed and developed an integrated help system for supporting their Lotus Notes-based HRIS system for executive managers. The result was reduced support costs and more rapid and flexible training of new users.
Hide details for Product Management StrategyProduct Management Strategy
Product Delivery StrategyFor a $20M stock market data provider, developed a new product management methodology for the senior management team. By using the HPMD process of rationalizing the project list and clarifying the yardsticks, managers gained a clear picture of the product development process, a greater sense of ownership, and a product plan that all could commit to achieving.
Hide details for Quality Assurance TestingQuality Assurance Testing
Internet Service Provider QA TestingFor a New York start-up Internet Service Provider (ISP), designed and managed the quality assurance testing for a new 56KB dial-up service. The result was improved system functionality and a bug-free product launch.
Internet Quote Vendor StudyFor the leading provider of stock market information to individual investors, conducted a study of real-time data offered by competitors via the Internet. The result was a clear benchmark that was used to improve the companies Internet products.
Hide details for Scorecard ApplicationsScorecard Applications
IT Operations ScorecardFor the IT division of a Fortune 100 international financial information provider, led the team that designed and developed a balanced scorecard for the data center technical operations. The result was a daily, one page summary of critical success measures that focused attention on increased reliability and customer service.
Hide details for Scorecard ConsultingScorecard Consulting
IT Measurement ProgramFor the IT division of a Fortune 100 international financial information provider, led a cross functional team through the process of identifying their constituents and critical success areas. The result was a daily, one page summary of balanced scorecard measures that focused attention on increased reliability and customer service.
Hide details for SeminarSeminar
Client Service SeminarFor a large NY suburban school district, designed and led a client service seminar for teachers and administrators. The result was a heightened awareness of the application of service concepts and practices in the public school setting.
Hide details for SurveySurvey
Constituent Survey and AnalysisFor a large NY suburban school district, designed and conducted a community-wide survey on perceptions of the school district's service to their constituents. The results and recommendations were presented to the Board of Education who then took steps to implement changes in the district's practices.

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