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 | Title | |
|---|
 Rita Heise | |
| Managing the Organizational Impact of Global Operations (Cargill quote on the resistance to change) | |
| Roosevelt, Theodore | |
| The best executive (Teddy Roosevelt on Leadership) | |
| Saint-Exupery, Antoine de | |
| Goals and plans (A goal without a plan is just a wish) | |
| Perfection and subtraction (Perfection is achieved... when there is nothing left to take away) | |
| Tasks and shared vision (teach them a yearning for the immensity of the sea.) | |
| Santayana, George | |
| The importance of history (George Santayana Quote) | |
| Schrage, Michael | |
| The Culture(s) of Prototyping (Brochure quote) | |
| Senge, Peter, etal. | |
| The Fifth Discipline Fieldbook (The Facilitator Role) | |
| Sewell, Carl | |
| Customers for Life (Carl Sewell on Service) | |
| Customers for Life (QTCQ Measures) | |
| Shapiro, Eileen | |
| That "Vision Thing" (Fad Surfing Chapter: "That 'Vision Thing' ") | |
| Simon, Paul | |
| Hearts & Bones (Serious numbers) | |
| Tichy, Noel & Stratford Sherman | |
| Control Your Destiny or Someone Else Will (Brochure quote: Measurement) | |
| Trompenaars, Fons | |
| Riding the Waves of Culture. (Trompenaars' Article) | |
| Twain, Mark | |
| Quote on reading the future (Predicting the future) | |
| Unknown | |
| To attain excellence, you must care (To attain excellence) | |
 Voltaire | |
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