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| Title | |
Quinn, Brian | |
| Quote from "Strategic Planning R.I.P." (Brochure quote) | |
Ratliffe, Mitch | |
| A computer lets you make more mistakes faster (Make more mistakes faster) | |
Reingold , Jennifer with Diane Brady | |
| Brain Drain (Succession Planning) | |
Rita Heise | |
| Managing the Organizational Impact of Global Operations (Cargill quote on the resistance to change) | |
Roosevelt, Theodore | |
| The best executive (Teddy Roosevelt on Leadership) | |
Saint-Exupery, Antoine de | |
| Goals and plans (A goal without a plan is just a wish) | |
| Perfection and subtraction (Perfection is achieved... when there is nothing left to take away) | |
| Tasks and shared vision (teach them a yearning for the immensity of the sea.) | |
Santayana, George | |
| The importance of history (George Santayana Quote) | |
Schrage, Michael | |
| The Culture(s) of Prototyping (Brochure quote) | |
Senge, Peter, etal. | |
| The Fifth Discipline Fieldbook (The Facilitator Role) | |
Sewell, Carl | |
| Customers for Life (Carl Sewell on Service) | |
| Customers for Life (QTCQ Measures) | |
Shapiro, Eileen | |
| That "Vision Thing" (Fad Surfing Chapter: "That 'Vision Thing' ") | |
Simon, Paul | |
| Hearts & Bones (Serious numbers) | |
Tichy, Noel & Stratford Sherman | |
| Control Your Destiny or Someone Else Will (Brochure quote: Measurement) | |
Trompenaars, Fons | |
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