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 | Title | |
LaPlante, Alice | |
| Rightsizing Angst (Chevron Shock Therapy) |  |
Maister, David | |
| Strategy and the Fat Smoker (The Outcome of Strategic Planning) |  |
| Strategy Means Saying "No" (You can't please everyone) |  |
Malone, Tom | |
| Vital Signs (quoted within) (Brochure quote: measurement) |  |
Martin, Steve | |
| The Way I see It (Steve Martin on Economic Opportunity) |  |
Michelangelo | |
| Setting the figure free (Michelangelo Quote) |  |
Mintzberg, Henry | |
| The Rise and Fall of Strategic Planning (Brochure quote) |  |
| The Rise and Fall of Strategic Planning (Mintzberg Excerpt on the Failure of Strategic Planning) |  |
| The Rise and Fall of Strategic Planning (Ready. Fire. Aim) |  |
Nelson, Bob | |
| 1001 Ways to Reward Employees (Rewarding Employees Article #1) |  |
| Asset Appreciation (Rewarding Employees Article #8) |  |
Peppers, Don & Martha Rogers | |
| The One-to-One Future: Building relationships One Customer at a Time (Brochure quote) |  |
Peters, Tom | |
| House Painters and Prozac (Article: Tom Peter's on Job Security) |  |
| Liberation Management (Understanding Project Management) |  |
| Quick Prototypes: Innovation's Trump Card (Article: Tom Peter's on Prototyping) |  |
| Thriving on Chaos (Case Study: Where Superlative Service is the Norm) |  |
| Thriving on Chaos (Perception is Everything) |  |
| Thriving on Chaos (Service Pays Handsomely: PIMS & TARP studies) |  |
Plamenatz, John | |
| Wisdom and change (Meanings change) |  |
Quinn, Brian | |
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