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Hide details for Kidder, TracyKidder, Tracy
The Soul of a New Machine (Tracy Kidder on "Signing Up")
Hide details for LaPlante, AliceLaPlante, Alice
Rightsizing Angst (Chevron Shock Therapy)
Hide details for Maister, DavidMaister, David
Strategy and the Fat Smoker (The Outcome of Strategic Planning)
Strategy Means Saying "No" (You can't please everyone)
Hide details for Malone, TomMalone, Tom
Vital Signs (quoted within) (Brochure quote: measurement)
Hide details for Martin, SteveMartin, Steve
The Way I see It (Steve Martin on Economic Opportunity)
Hide details for MichelangeloMichelangelo
Setting the figure free (Michelangelo Quote)
Hide details for Mintzberg, HenryMintzberg, Henry
The Rise and Fall of Strategic Planning (Brochure quote)
The Rise and Fall of Strategic Planning (Mintzberg Excerpt on the Failure of Strategic Planning)
The Rise and Fall of Strategic Planning (Ready. Fire. Aim)
Hide details for Nelson, BobNelson, Bob
1001 Ways to Reward Employees (Rewarding Employees Article #1)
Asset Appreciation (Rewarding Employees Article #8)
Hide details for Peppers, Don & Martha RogersPeppers, Don & Martha Rogers
The One-to-One Future: Building relationships One Customer at a Time (Brochure quote)
Hide details for Peters, TomPeters, Tom
House Painters and Prozac (Article: Tom Peter's on Job Security)
Liberation Management (Understanding Project Management)
Quick Prototypes: Innovation's Trump Card (Article: Tom Peter's on Prototyping)
Thriving on Chaos (Case Study: Where Superlative Service is the Norm)
Thriving on Chaos (Perception is Everything)
Thriving on Chaos (Service Pays Handsomely: PIMS & TARP studies)
Show details for Plamenatz, JohnPlamenatz, John

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