HPMD Quotes & Sources
"Every person in the company carries the dignity and responsibility of ownership. Or should. ...If every employee is responsible as an owner, the payoff in customer relations is immediate."
Hawken, Business, p. 199
Short Quote:
"Every person in the company carries the dignity and responsibility of ownership. Or should. ...If every employee is responsible as an owner, the payoff in customer relations is immediate." --Paul Hawken
© Copyright 1996, 2000, HP Management Decisions Ltd., All Rights Reserved.
| Author: | Hawken, Paul |
| Title: | Growing a Business |
| Periodical: | |
| Volume: | |
| Number: | |
| Publisher: | Fireside |
| Place (City): | New York |
| Publication Date: | 1987 |
| Pages: | p. 199 |
| Source Type: | Book |
| Quote Number: | 106 |
| Categories: | Customer Service |
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