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The HPMD Bullet
Fall 1996
Copyright 1996, HP Management Decisions Ltd., All Rights Reserved.
Vol. 2 Issue 1
In This Issue

Welcome! This is our second annual newsletter. Inside, you will find the following topics:


An Interview with the Partners, Part II:Part two of the interview with Ed and Steve Happ, founders of HPMD, by Carolyn Lee.
Service in the Public School:Applying customer service concepts from the business community to the public sector: the case of Kennebunk School District, by Ed Happ and Mike Kelley
A Scorecard on the Net:Applying the balanced scorecard concepts to an Intranet based performance measurement application, by Ed Happ
Intranet Applications Using Notes and Domino:A review of Notes/Domino as a web site engine, and some powerful application suites for the corporate Intranet, by Steve Happ.
Recent Interesting Projects:A sampling of our recent project list.
How to Contact Us:By email, phone, fax and post --how to reach us at HPMD.